A supplier quality agreement (SQA) is a legally binding contract between a buyer and supplier that outlines the quality standards and requirements that the supplier must meet to provide goods or services to the buyer. A well-crafted SQA can help to ensure that the buyer receives high-quality products or services, reduce the risk of defects or non-compliance, and improve the overall relationship between the buyer and supplier.
Key Components of a Supplier Quality Agreement Template

A comprehensive SQA template should include the following key components:
Parties to the Agreement
Clearly identify the parties involved in the agreement, including the buyer’s name, address, and contact information, as well as the supplier’s name, address, and contact information.
Scope of Work
Define the specific goods or services that will be provided under the agreement, including the quantity, specifications, and delivery terms.
Quality Requirements
Outline the quality standards and specifications that the supplier must meet, including any applicable industry standards or regulations.
Inspection and Testing
Describe the inspection and testing procedures that will be used to verify the quality of the goods or services, including the frequency of inspections, the methods used, and the acceptance criteria.
Non-Conforming Products
Specify the procedures for handling non-conforming products, including the corrective actions that the supplier must take to address any defects or deficiencies.
Warranty
Establish the warranty terms for the goods or services, including the duration of the warranty, the types of defects covered, and the remedies available to the buyer in case of a warranty claim.
Confidentiality
Protect any confidential information that is shared between the buyer and supplier during the course of the agreement.
Dispute Resolution
Outline the procedures for resolving any disputes that may arise between the buyer and supplier, including mediation, arbitration, or litigation.
Term and Termination
Specify the duration of the agreement and the conditions under which either party may terminate the agreement.
Force Majeure
Address events beyond the control of either party that may affect their ability to perform their obligations under the agreement.
Design Elements for a Professional Supplier Quality Agreement Template
A professional SQA template should be visually appealing and easy to read. Consider the following design elements:
Font: Use a clear and legible font, such as Arial or Times New Roman.
Additional Considerations
When creating an SQA template, it is important to consider the following additional factors:
Legal Review: Have the template reviewed by an attorney to ensure that it complies with all applicable laws and regulations.
By following these guidelines, you can create a professional and effective SQA template that will help to protect your business and ensure that you receive high-quality goods or services from your suppliers.